Terms and Conditions

Terms and Conditions | Juliette & Chocolat

Terms and conditions

Cancellations, returns and refunds

Any change of mind about the order results in the direct loss of the product. That's why once your order is validated, there is no possibility to cancel or to return the product.

However, a modification or a cancellation can be possible if the status of your order is still "processing" and not shipped. This possibility is on a case-by-case basis.

Gift cards are excluded of this conditions and can be canceled without restriction.